Last updated: February 25, 2026

Our Commitment to Your Privacy

TWS Holdings dba Digi Dorks (“Digi Dorks,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website and when you communicate with us, including through A2P SMS/text messaging.

1) Information We Collect

We may collect the following categories of information:

Information you provide to us

• Name, email address, phone number, and other contact details

• Information you submit through forms, chat, scheduling/booking tools, or when you contact support

SMS program information

• Mobile number, opt-in status, opt-out status, message history, delivery status, and timestamps related to consent and messaging

Automatically collected information (website usage)

• Device and browser information, IP address, pages viewed, referring/exit pages, and approximate location derived from IP address

• Cookie and tracking data as described below

2) How We Use Your Information

We use information to:

• Provide and operate our services, website, and customer support

• Communicate with you about inquiries, service updates, and requested information

• Send appointment confirmations/reminders and other messages you have opted into receiving

• Improve our services, troubleshoot, and maintain security

• Comply with legal obligations and enforce our terms

3) SMS Opt-In & Messaging Details (A2P/10DLC)

How you opt in. You may opt in to receive SMS/text messages from Digi Dorks by:

• submitting a website form that includes an SMS consent checkbox,

• requesting information or support and providing your mobile number with SMS consent,

• booking an appointment and choosing to receive SMS confirmations/reminders, or

• otherwise expressly consenting to receive texts from us.

Consent is not required for purchase. Your consent to receive SMS messages is not a condition of purchase.

What we send. Messages may include appointment confirmations/reminders, service updates, customer support responses, and promotional or informational messages you specifically opted into.

Message frequency. Message frequency varies based on your interaction with us and the type of messages you opted into.

Costs. Message and data rates may apply.

Opt out / Help. Reply STOP to cancel at any time. Reply HELP for help.

Carriers. Carriers are not liable for delayed or undelivered messages.

Consent records. We may maintain records of your opt-in, opt-out, and message delivery to help demonstrate compliance and improve our services.

4) Cookies & Tracking Technologies

We use cookies and similar technologies (such as pixels and web beacons) to operate our website, analyze traffic, and improve performance and marketing.

Types of cookies we may use

• Essential cookies: required for core site functionality

• Analytics cookies: help us understand how the site is used

• Marketing/advertising cookies: help measure advertising performance and may support interest-based advertising

Third-party tools
We may allow third-party providers (such as analytics and advertising partners) to use cookies or similar technologies to help us understand traffic, improve our site, and measure marketing.

Your choices
You can control cookies through your browser settings (including blocking or deleting cookies). If you disable cookies, some site features may not function properly.

5) How We Share Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business (for example, website hosting, analytics, CRM tools, and SMS/messaging providers). These providers are authorized to use your information only as needed to provide services to us and are required to protect it.

Mobile information sharing statement: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information may be shared with service providers/subcontractors solely to support our services (such as message delivery, customer support, and platform operations).

We may also disclose information if required by law or to protect the rights, safety, and security of Digi Dorks, our users, or others.

6) Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records. SMS consent and messaging records may be retained for compliance purposes.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no system can be guaranteed 100% secure.

8) Your Choices & Rights

• SMS: Reply STOP to opt out; reply HELP for assistance.

• Marketing emails (if applicable): Use the unsubscribe link in the email.

• Cookies: Manage via browser controls as described above.

• Access/Deletion requests: You may contact us to request access to or deletion of your information, subject to legal limitations.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made. Your continued use of our services after updates means you accept the revised policy.

11) Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Digi Dorks (TWS Holdings dba Digi Dorks)
9857 13th Avenue North
Plymouth, MN 55441
(612) 202-0804
info@digidorks.com
support@digidorks.com
Website: digidorks.com